IT Support
IT Support for NZ Businesses & Households
Our lowest support rates yet: $75/hr on-site in Palmy and Manawatu, or $50/hr remotely across New Zealand.
On-Site Support
Palmerston North & Manawatu
- A technician comes to your home or office
- Same-day availability for urgent jobs
- Open until 10 PM weekdays, 8 PM weekends
- No callout fee
- $75/hr on-site — no after-hours surcharge
No fix, no fee on eligible labour for a clearly scoped fault. Conditions apply.
On-site IT Support Palmerston NorthRemote Support
NZ-wide
- We connect to your computer remotely
- Fast response, no travel costs
- Available 7 days, including evenings
- $50/hr — no after-hours surcharge
No fix, no fee on eligible labour for a clearly scoped fault. Conditions apply.
Remote IT Help New ZealandDedicated local service
Networking services in Palmerston North
Get help with business Wi-Fi, wired networks, routers, access points, VPNs, guest networks, and unreliable connections across Palmerston North and Manawatu.
Choosing the right support
Local when hardware matters, remote when speed matters
On-site IT support is best when the job involves hardware, cabling, printers, Wi-Fi coverage, or a device that will not start reliably. FernByte covers Palmerston North and the wider Manawatu region, including small offices, retail stores, home offices, and households that need practical hands-on help. Evening and weekend support stays at the standard $75/hr on-site rate, with no surcharge.
Remote IT support is usually faster for software, email, Microsoft 365, account access, malware checks, updates, and general troubleshooting. We connect securely, explain what we are doing, and keep the price clear before work starts. If remote support is not the right fit, we will say so before you waste time.
Common problems we solve
What we fix
FAQ
Common questions
Not sure which you need?
Just give us a call and we'll point you in the right direction. Our standard rates stay the same in the evenings and on weekends.
+64 20 400 20178