Authorised Microsoft reseller · Palmerston North

Microsoft 365 reseller in Palmerston North

Business licences, email setup and practical support from FernByte. Talk to a local business that will explain the options and help you get started.

Based in Palmerston North · Remote services across New Zealand

Licences and a helping hand

One local contact for your Microsoft 365 needs.

Choosing Microsoft 365 starts with how your business works. Some people need email and web apps, while others need licensed desktop applications. We discuss your users, devices and existing subscriptions, then quote the suitable licences and any optional service work separately.

As an authorised Microsoft reseller in Palmerston North, FernByte offers a local point of contact for business licensing enquiries. You keep ownership of your organisation’s tenant. We confirm the scope, required access, charges and timing before booking work or arranging a licence order.

Business email and setup

Get email using your business domain, user accounts and sign-in guidance. Our cloud-only Setup Essentials service covers one business, one domain and up to five users, with connection guidance and a 30-minute remote walkthrough.

NZ$199 one-off service fee. Microsoft licences and domain registration are separate. Existing email history and file migration need their own scope.

Email migration

Moving from an existing email provider takes planning. We assess eligible standard IMAP mailboxes, agree a migration plan and cutover, then check sending and receiving. The published migration service covers one domain and up to ten mailboxes, up to 25 GB each.

Compare migration scope

Optional remote support

Get help with Microsoft 365 sign-in, Outlook, Teams, OneDrive and routine account administration. The published monthly plan covers up to five named users and 60 minutes of remote help per month. We agree additional work before starting it.

Read support terms

Clear licence and service costs

Microsoft licence charges depend on the plan and subscription terms. FernByte’s setup, migration and support fees are separate. We explain the applicable commitments and any approved third-party costs before you decide.

View published service packages

Palmerston North & Manawatū

Local people. Practical support.

FernByte is a Palmerston North technology business working with businesses across Manawatū and New Zealand. Microsoft 365 setup and support are delivered remotely, so you can work with the same local contact as your team’s needs change.

If your project also involves computers, Wi-Fi or a new website, we can discuss those needs alongside your Microsoft 365 enquiry. On-site IT support in Palmerston North and Manawatū is separately scoped. You can also explore remote IT support across New Zealand and our business website design.

Find FernByte and customer feedback on Google

A clear next step

Tell us what your business needs.

  1. Share your starting point. Tell us your business domain, number of users, current email provider and what you want to change. Keep passwords and sign-in codes out of your enquiry.
  2. Review the written scope and quote. We confirm suitable licence options, service limits, any migration requirements and the proposed timing before work starts.
  3. Get set up with a handover. We carry out the agreed work, check the essentials and explain how to use your accounts and request further support.

Good questions. Clear answers.

Frequently asked questions.

Is FernByte an authorised Microsoft reseller?

Yes. FernByte is an authorised Microsoft reseller based in Palmerston North. We supply Microsoft 365 business licences in New Zealand and offer separately scoped setup, email migration and remote support. We confirm the suitable subscription and any service work before you commit.

Can I keep my existing Microsoft 365 tenant?

Your organisation retains ownership of its Microsoft 365 tenant. Tell us what you already use so we can assess the appropriate next step. Existing subscription commitments, reseller changes and access requirements need to be checked before any change is agreed.

How do Microsoft licence charges and setup fees work?

Microsoft subscriptions and FernByte service work are quoted separately. Our published Setup Essentials service is NZ$199 one-off for one business, one domain and up to five users. Licence charges, domain registration and existing email migration are additional. We agree the scope and costs before work starts.

Can you move our existing business email?

We assess the source mailboxes first. Our standard IMAP migration service covers one domain and one to ten eligible mailboxes, up to 25 GB each, with an agreed cutover and send/receive checks. Other mailbox types, files and more complex migrations need a separate assessment and quote.

Do we need to be in Palmerston North?

FernByte is based in Palmerston North, and these Microsoft 365 services are delivered remotely to businesses across Manawatū and New Zealand. If you also need a local computer or network visit, we can discuss our separate on-site IT support service.

When is Microsoft 365 support available?

Microsoft 365 service work is scheduled by arrangement, Monday to Friday, 9am–5pm New Zealand time, excluding NZ public holidays. Extra remote work is NZ$50/hour in 15-minute increments, approved before it starts. The optional monthly support plan has its own user and time limits.

Microsoft 365 · Palmerston North

Let’s talk about
your business email.

Request a Microsoft 365 quote
+64 20 400 20178info@fernbyte.co.nz

Microsoft 365 service hours:
Mon–Fri, 9am–5pm NZ time
Excluding NZ public holidays